By enrolling every contact in your contact database in LiveEasy’s complimentary Client Follow-Up program, you ensure your contact stays your contact for life. Staying in contact with past customers, SOI, and potential customers has always been a challenge in this industry. With just a contact’s email address, you can eliminate that challenge and increase your transaction numbers, at no additional cost!
Benefits:
Maintains Relationships: A Client Follow-Up program keeps you front and center with past clients, your sphere of influence, and potential clients by keeping the relationship active and increasing the likelihood of repeat business.
Enhances Customer Service: Demonstrates your commitment to providing excellent customer service and support beyond the transaction, which can lead to higher client satisfaction and loyalty.
Growth Repeat and Referral Business: Satisfied clients are more likely to contact you for their future real estate needs and refer you to friends and family, creating an ongoing stream of additional business opportunities that help level out the highs and lows of market shifts.
Establishes Consistent Personalized Communications: Tailored Client Follow-Up programs that provide relevant information, real-time updates, and resources for your clients will position you as the go-to real estate expert long after the transaction closes.
Keeps You Top-of-Mind: Regular communication through a Client Follow-Up program will keep you top-of-mind, making you the real estate expert your client will turn to for everything real estate.
Positions You as Trusted Advisor: A Client Follow-Up program acts as a vehicle for sharing market updates, insights, and trends with your clients, positioning you as their trusted real estate advisor.
Provides a Competitive Advantage: When you offer a robust Client Follow-Up program, your clients may see you as more professional and client-focused than other agents who do not do client follow-up, giving you a competitive advantage over other agents.
Fosters Long-Term Success: A strong network of past clients can be an asset in the long term for you, ensuring a steady stream of referrals and sales throughout your entire career.
Action Steps:
Enroll all your contacts in your contact database in LiveEasy’s complimentary Client Follow-Up program to keep you top-of-mind – before, during, and long after a transaction.
Hold a 1st Time Homebuyers Seminar on the benefits of homeownership and the benefits of your personalized Home Management website. Then, enroll every attendee in the Client Follow-Up program to ensure an ongoing connection when they're ready to buy or sell.
Hold a Rent vs. Buy Seminar and highlight the Mortgage Information section of your Home Management website. Then, enroll every attendee in the Client Follow-Up program to stay connected.
Create a target list of renters and send them communications that highlight the Mortgage Information section of your Home Management website and invite them to log on to find out more.
Include information about the benefits of your personalized Home Management website in every potential client conversation. Remember - every conversation equals an opportunity to drive a potential client to your site, creating a connection for life!
Don’t forget! Whenever a contact logs on to your site, you are connected for life. The more you drive contacts to your site, the more connections you make!